Effective Date: February 2025

Tekemu Limited ("we," "us," or "our") takes the privacy of our users seriously. This Privacy Policy explains how we collect, use, and protect your information when you use Supremo Maths KS1 /Supremo Math / Supremo Maths (the "App"), or “Service” (any service provided by or through the App, Tekemu.com (website) or by or through Tekemu Limited.

This App is designed to help teach mathematics, and we strive to comply with applicable privacy laws.

Tekemu Limited is a UK based company that produces games and educational resources.

Personal data is any data that can be related to a specific natural person.

     1. Information We Collect

We collect limited information to provide and improve our services. The types of information we collect include:

     a. Email Address:

We collect your email address when you register or sign up for our App. This is used for account creation, communication, and sending of newsletters or updates if you have opted in.

     b. App Usage Data:

We collect information about how you use the App, including but not limited to scores, progress, and settings. This data helps us monitor and enhance the user experience by tailoring the learning experience and improving the App’s functionality. It is also used to transfer user scores, progress and settings between a user’s devices, should a single account be used across multiple devices.

     c. Feedback and Complaints:

If you contact us directly with feedback, complaints, or inquiries, we may collect additional information that you provide to address your concerns or improve our services.

     d. Cookies and Similar Technologies:

We may use cookies and other similar technologies to remember user preferences and settings within the App or website.

     e. Anonymous Customer Surveys:

From time to time, we may invite users to participate in anonymous customer surveys to help us improve the App and the overall user experience. These surveys are designed to collect general feedback and usage trends without linking the responses to individual users. Participation is voluntary, and no personally identifiable information (such as names, emails, or account data) is collected through these surveys unless you choose to provide it.

     2. How We Use Your Information

We use the information collected for the following purposes:

- To provide, operate, and maintain the App.

- to transfer user scores, progress and settings between a user’s devices

- To analyse app usage and performance, and to make improvements to user experience.

- To communicate with users, respond to inquiries, and provide support.

- To send newsletters, updates, or other information related to the App, provided you have opted in.

- To process any feedback, suggestions, or complaints received directly from you.

     3. Data Storage, Management and analytics

All user data, including email addresses, usage data (scores, progress, settings), is stored and managed using Google Firebase Service Data. Google Firebase is a secure platform that ensures compliance with industry standards for data protection. For more details on Firebase's data management practices, please visit

https://firebase.google.com/support/privacy.

     4. Payment Processing

Payments for subscriptions or in-app purchases are processed by third-party services, including Apple App Store and Google Play. We do not store or collect any payment information. Any financial information provided is handled according to the privacy policies of these platforms.

Apple Inc, Infinite Loop, Cupertino, CA 95014, USA:

https://www.apple.com/legal/privacy/en-ww/

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland:

https://policies.google.com/privacy

     5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

- Service Providers: We may share your information with Google Firebase and other service providers that help us manage and operate the App.

- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests.

- Business Transactions: In the event of a business transfer (e.g., merger or acquisition), your data may be part of the assets transferred.

     6. Data Security

We take reasonable measures to protect the security of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

     7. Children’s Privacy

Our App is primarily designed for children, but we only collect limited information (such as email addresses from parents or guardians) for account creation and communication. We do not knowingly collect personal information such as name, age, location directly from children under the age of 13 without parental consent.

If you believe that we have collected personal information from a child without proper consent, please contact us immediately at support@tekemu.com and we will take appropriate action to remove the information.

     8. Your Rights and Choices

You have the right to:

- Access Your Information: You can request a copy of the information we have collected about you or your child.

- Request Deletion: You may request the deletion of your account and the associated data.

- Opt-Out of Communications: You can opt-out of receiving newsletters and other promotional emails by following the unsubscribe instructions provided in the emails or by contacting us directly.

To exercise any of these rights, please contact us at support@tekemu.com.

     9. Data Retention

We retain your information only as long as necessary to provide the services or for legitimate business purposes. Usage data and account-related data will be stored as long as the account remains active or as required by law.

     10. Exemption from Appointing a Data Protection Officer or Controller

Tekemu Ltd does not meet the legal thresholds that require the appointment of a Data Protection Officer (DPO) or a dedicated Data Controller under applicable data protection laws such as the General Data Protection Regulation (GDPR). Specifically:

• We do not process data on a large scale.
• We do not process sensitive data (such as health, racial, or biometric data) on a large scale.
• We do not engage in systematic monitoring of individuals on a large scale.

Nevertheless, we remain committed to protecting your privacy and ensuring the secure processing of personal information. Should you have any concerns or questions about how your data is managed, please contact us at support@tekemu.com.

     11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When changes are made, the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically for any updates.

     12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tekemu Limited

Email: support@tekemu.com 

Phone: +44 7787 656 753

Address: Unit 2 Hatherton Court,

21 Hatherton Street,

Walsall,

W34 2LA,

U.K.